The Hidden Value of Trade Shows for a Startup
In this age of Twitter, Facebook, et al, you must be thinking it’s crazy to bring up the “old-school” approach of getting to a particular audience through participating in a trade show (presuming you have a B2B offering). While avoiding trade shows in these lean times can seem really smart, I’d like to propose a contrarian view.
It’s certainly true that trade shows can be frustratingly inefficient sometimes (and certainly time consuming), yet there are cases where attending and even exhibiting at certain events can make a lot of sense.
I have experienced several scenarios where spending the time, effort and money on attending or exhibiting at a trade show was worthwhile. The first scenario: conferences that offer the right audience, but no booth space. Sometimes these can be prohibitively expensive. However, let’s take an example where you are trying to meet with well-healed corporate buyers whom you KNOW will be there and reaching out to set up meeting times around the conference can be really efficient and could, in fact, be the ONLY way to get to them. You don’t have to be attending the $2,500 conference to meet in a coffee shop at a hotel where the conference is taking place - and in fact this might have been where you would be meeting with them even if you DID pay the fee!
A second scenario: you simply walk a trade show where you’ve secured a visitor’s badge (read = > cheap!), scouting out badges of likely prospects and looking over the competition. Again, not too expensive, and an efficient way of gaining some market knowledge really quickly. And, don’t forget to try and get into the press room to meet up with reporters that follow your business and see if you can gain any insights into the “buzz” in your industry.
The last one, which I have personally had a lot of luck with, are trade shows where the booth setup is reasonable (i.e. the cost of the booth plus the space cost is relatively inexpensive) and where you can get direct access to your key audience, including customers, press, analysts and investors. If you’ve never planned and executed a trade show firsthand - find a friend who has! Doing your homework ahead of time can make this experience incredibly more successful. Trade-Show-Advisor offers the basics, to get you started at least.
In addition, if the timing is right, consider using a show where you are an exhibitor to introduce your product to the press who follow your industry - many if not all of whom should be in attendance. Advatum offers some good advice on that front.
So, what does participation in these trade shows do for an emerging company?
- You are forced to plan, practice and deliver your “pitch”. You may find it doesn’t work quite as well in public as it did in the office. Perfect — simply adjust and try it a few more times – in the next 15 minutes at a show! The net is, by the time the show has ended, you will have practiced and delivered your value proposition to perfection. Use this knowledge afterwards to refine all of your marketing touch points.
- I used to have a goal of “paying for the show” by securing enough deals to cover all the costs, including travel. In almost all instances we were able to do more than this. In one case, we changed the entire direction a product was headed in and the company had an exit based on that new strategy. Without the knowledge gained at that show, we may have never chosen to take that very successful path. Now THAT’s a useful trade show!
- Trade shows can help “build your buzz” within a well-defined market. By networking with press, analysts, customers and others at these events, it will also greatly assist you in forming a better picture of your market and all the players.
Don’t get me wrong — I am not advocating this for everyone, nor am I suggesting huge investments in trade show booths and giveaways. I do, however, believe that when done properly, there can be great benefits derived from this kind of activity, for the short and long-term benefit of your company.
John Dearborn is the Chief Development Officer of JumpStart and brings experience as an entrepreneur, founder and CEO at companies across the US and Europe over the last 25 years to the pursuit of economic transformation in Northeast Ohio.